Here, we request you take responsibility for your registration, or the registration of others, and the information you provide. We detail ticket transfer, cut-off dates for cancellation and refunds.
If for any reason you cannot attend, you’ll need to inform us no later than 11th January 2020 to claim a full refund. Sorry, but we cannot issue refunds after this date except for in extreme circumstances. You are welcome to try and sell your ticket, and, if you're successful, we ask that you amend the ticket details in Tito, or provide the new attendee's details by email.
We’re happy for you to move your registration to someone else, but you must let us know as soon as possible. Unless there are excellent or extraordinary reasons, we cannot accept the transfer of registration after 20th January 2020.
New Adventures takes out appropriate event insurance to help mitigate any unforseen or unavoidable issues, cancellation of the event, or a reduced offering. Should any speakers or workshop leaders, international or otherwise, be unable to travel and fulfil their agreement with New Adventures, we will aim to offer a conference and as much of the experience as possible, meaning no cancellation and no refunds. Should weather prevent you from traveling, their will be no refund. Should a workshop leader be unable to fulfil their agreement, all workshop attendees will be refunded minus our expenses. Should the conference not go ahead in any form, we will do whatever we can to reimburse atendees to a satisfactory degree beyond our expenses and operating costs.
If you require a refund, or have transferred your registration, please contact us right away so that we can sort you out, and tidy up our register.
Once you register, you automatically give us your permission to use any photography or video taken on the day. We also reserve the right to use any event-related tweets, quotes or feedback you might give in future material — fully credited of course.
All attendees at our badged events can use one of our "No photography" stickers to mark ther badge. Our official photographer will avoid any close shots in such cases, and we will do our very best to avoid publicly sharing photos containing anyone with a stickered badge.
Both the event venue and this website consider all users, regardless of ability. Concerning the venue, you must inform us of any disability requirements when you register. For further information, please read our inclusivity statement.