23–25 January 2019
Nottingham UK

Workshop with Emma Boulton

Albert Hall Nottingham
Wednesday 23rd January 2019

Exploring the Problem Space: Better Discovery Research

Half-day workshop with Emma Boulton

Whilst you’re shaping the problem space and understanding and defining which user needs to focus on, you should ideally be doing discovery research. Perhaps you are a slave to your process, constrained by your clients or literally stuck in your lab? Get out of your rut and come along to Emma Boulton's half day workshop and change your mindset.

What to expect

Have you ever had to do discovery research with no budget and no user researchers? Or is your discovery process limited to stakeholder interviews and competitor research? Then this workshop is for you. The secrets of Emma's hands on, collaborative approach to discovery research could be yours after only half a day in her class. Come away armed with her templates, techniques and tips for doing discovery well.

This half-day workshop involves a balance of presentation, conversation and small group exercises. You will learn:

  • How the Research Funnel can help
  • Why you should write a research brief
  • How to make sense of what you already know
  • Research methods to plug the gaps
  • How to bring it altogether
  • How to translate your insights into an action plan

Who's it for?

Digital or product design folks who would benefit from doing better discovery research. Designers, product managers and user researchers.

What to bring?

Please bring a notebook and pen/pencil for note taking. This workshop is paper based so you will not require your laptop or tablet unless that is your preferred way of note taking. Handouts and electronic versions of all templates Emma shares will be provided at the end.


Tea and coffee are served during registration and morning break. Breakfast rolls are available during registration, with pastries during the morning break.

PDF icon Convince Your Boss — 1MB PDF

See all 2019 workshops

Emma Boulton

Emma Boulton

Emma is a Design Research consultant, writer and speaker with close to two decades experience of leading projects and teams across design, user and market research both client-side and agency side. She got her research chops at the BBC, before moving to UX Research when she co-founded Mark Boulton Design, a boutique design studio. At MBD, Emma managed research projects for international clients such as CERN, Shelter and Al Jazeera. Prior to becoming a consultant, Emma was a Research Director at Monotype after the acquisition of MBD in 2014.

Emma is a familiar voice in the UX community. Alongside MBD, she ran Five Simple Steps, a UX publishing business. More recently she has become an admin, organiser and spokesperson for the burgeoning Research Ops community.


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